Monday, January 05, 2004
2003: A Year in Interviews: "This highlight reel reflects a number of the issues that had a major impact on the Internet, technology and general business best practices. Many focus on search, often in cases where that wasn't the intended topic of discussion. E-mail marketing and overcoming spam come up several times. Making the most of metrics and finding ways to better understand customers are prevalent issues regardless of the company or medium"
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