Searching for the personal touch | CNET News.com:
'A lot of it is going to be experimental. Personalization can turn people off if it's interfering and annoys them,' said Amanda Spink, professor of information science at the University at Pittsburgh. "...."the main task will be getting the user interface right. That means giving people notice of what data has been collected, where that data will be stored and how it will be used. It also means giving users the choice of changing data or removing it.
posted by Jen @ 11:39 AM
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