Four Essential Practices Of Good Web Design
Forrester Research:"Four Essential Practices Of Good Web Design" especially the following points
Excellent doc for thoughts over xmas re paths and landing pages in particular:
1) include content that allows top-priority customers to complete their most important goals
2) keep critical paths to those goals free of user experience roadblocks; and 4) test and measure as a way of life.
posted by Jen @ 4:32 PM
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